Refund policy

 

 
 
Acknowledgment and Acceptance
By making a purchase on our website, origindose.com, customers acknowledge and agree to the terms outlined in this policy.

Special Terms for Discounts of 50% or More
Anytime we offer a discount of 50% or more, specific terms are applied as detailed below.

Damaged or Defective Products: If a product arrives damaged or defective, we will reship the product free of charge. Customers must provide clear photo or video proof within 7 days of receiving the product.

Final Sale Policy: Orders are under a 'Final Sale' policy. This means our products are sold at a significantly reduced price and cannot be canceled, returned or refunded. We adopt this policy to manage our inventory effectively and to offer these substantial discounts.

Standard Return Policy for Regular-Priced Items & Discounts Under 50%
For purchases of regular-priced items or items with discounts less than 50%, our standard return policy applies.

Return Window: Returns and exchanges must be initiated within 7 days of product receipt.

Eligibility: Products must be unused, in the same condition as received, and in original packaging. Proof of purchase is required.

Process: To initiate a return, contact us at contact@origindose.com with your receipt or proof of purchase.

Shipping Costs: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

Inspection: We will notify you once your return is received and inspected.

Processing: Refunds will be processed to the original method of payment within 2-5 business days of inspection. 

Late or Missing Refunds: If you haven’t received a refund, please check your bank account, contact your credit card company, and then your bank. If the refund is still not received, contact us at contact@origindose.com. 

Legal Compliance
Our policy complies with applicable consumer protection laws and regulations.

Fraud Prevention
We implement measures to detect and prevent fraudulent transactions.

Customer Service
For any questions or clarifications, please contact us at contact@origindose.com. We are dedicated to resolving your concerns.

Policy Changes
We reserve the right to modify this policy at any time, so please review it frequently.
 
 
If you have any questions, please do not hesitate to contact us! contact@origindose.com